Shaping and steering the talk is a duty any committed meeting participant should undertake regardless of their position in that meeting. Our expert at Natural business

Today’s global workforce makes it more important than ever for employees to understand subtle cultural nuances. The impact of your own natural being ideally changes when

When the best experts in the workplace become reflected trainers, exponential growth is unlimited. This ‘Training the Trainer’ course is designed to benefit corporations

We are all wired differently and give and receive information in different ways: our preference in terms of structure, level of detail, storytelling, etc. are quite personal.

Using small talk helps you win socially, professionally and strategically in many places. Although some cultures may see it differently, small talk and casual chit-chat

A conversation with one good communication driver is laid out for success; when at least one more communication driver steps in, it is bound to be fun, too! Designing the

Do we truly understand what our customer wants, or do we define that for them? When does our customer really feel understood? Effective customer communication is essential

The world is online! More than ever, professional communication takes place in virtual spaces. Your communication skills as an expert and/or manager are the success factors