Description

Konnichiwa!

Japan still exerts a mystical attraction on visitors and business travelers. The language and writing, the design of cities and the landscape, and the manners are noticeably different and foreign; therefore, the probability of behaving confidently AND correctly is rather limited to the initial phase of the business relationship. Increase your effectiveness and appearance in a Japanese context with a profound knowledge of the country and its people and optimize your cooperation with Japanese customers, teams and business partners accordingly.

 

Goals

  • Identify, understand and use intercultural barriers as an opportunity
  • Reflect self-perception and compare with intercultural perception; stereotypes
  • Deepen knowledge and understanding of Japanese social manners and business culture
  • Optimize communication with Japanese colleagues, employees, business partners

 

Content

  • Values and norms of the Japanese society: relevant political, religious, philosophical and social aspects
  • Social and business manners, notion of social distance
  • Hierarchy and leadership concepts; heroes, symbols, rituals
  • Knowledge and process transfer, learning and error behaviour
  • Time culture: punctuality, appointments and arrangements
  • Shaping business interactions successfully: meetings, business negotiations, contracts, …
  • Verbal and non-verbal communication
  • Networking, socializing and trust-building
  • Self-initiative, motivation, feedback and criticism
  • Sources of conflict and tension in business behaviour and communication and solutions
  • Expectation management of both intercultural parties

Features

De
Language
Yes
Certificate
2
Formats

Formats


Online


On-site

Teachers

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