Description

Goeiedag!

Belgium may well be a small, charming, multi-lingual country; but here, too, successful cooperation with business partners and teams is based on the right appearance (approachable-hearty), a deep understanding of cultural sensitivities and a moderately inviting communication style. Immerse yourself in the exciting history of the country’s origins and you will be amazed to what extent history continues to shape everyday public and business life.

 

Goals

  • Identify, understand and use intercultural barriers as an opportunity
  • Reflect self-perception and compare with intercultural perception; stereotypes
  • Deepen knowledge and understanding of Belgian social manners and business culture
  • Optimize communication with Belgian colleagues, employees, business partners

 

Content

  • Values and norms of the Belgian society: relevant political, religious, philosophical and social aspects
  • Social and business manners, notion of social distance
  • Hierarchy and leadership concepts; heroes, symbols, rituals
  • Knowledge and process transfer, learning and error behaviour
  • Time culture: punctuality, appointments and arrangements
  • Shaping business interactions successfully: meetings, business negotiations, contracts, …
  • Verbal and non-verbal communication
  • Networking, socializing and trust-building
  • Self-initiative, motivation, feedback and criticism
  • Sources of conflict and tension in business behaviour and communication and solutions
  • Expectation management of both intercultural parties

Features

En, De
Language
Yes
Certificate
6
Formats

Teachers

Katrien

German, English ...

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