Description

The quality of business interactions could be substantially increased, if the conversational partners do not only apply and share their business acumen, but design the dialogue, too. Shaping and steering the talk is a duty any committed meeting participant should undertake, from any position they hold in that meeting. The basis is clarity about your own speaker’s impact, and then, from there, increase the effect of your message and person on the other participants.

 

Goals and content

  • Foundation of successful interaction: listening and interlinking
  • Role of Communication Driver
  • Attitude and values of Communication Driver
  • Self-reflection on own communication style
  • Techniques for more true understanding
  • Techniques for more clarity
  • Techniques for more structure on message, sentence and word level

Features

En, De
Language
Yes
Certificate
9
Formats